RETURNS & REFUND POLICY

At GBZ CBD Company, we offer a 30-day return policy for your convenience. Please read the following conditions and instructions carefully:

Returns & Exchanges

• Once your order has been dispatched, you have a 30-day window to return the products.

• To be eligible for a return, items must remain unopened with intact seals. Items that have been opened, used, or tampered with will not be accepted for return.

• To initiate a return or cancel items, please reach out to us at support@gbzcbdcompany.co.uk, providing your order number.

Refunds

• Refunds will be processed once we receive and examine the returned item. You will be notified of the approval or rejection of your refund via email.

• If approved, the refund will be credited back to your original payment method within a specified timeframe.

• In the event of a delayed or missing refund, please:

1. Check your bank account.

2. Contact your credit card company.

3. Reach out to your bank for assistance.

If the issue persists, contact us at support@gbzcbdcompany.co.uk.

Exchanges

• Sale items are non-refundable. Exchanges are only offered for defective or damaged items.

• To initiate an exchange, email us at support@gbzcbdcompany.co.uk with your order number and detailed information.

• Upon receiving the returned item, we will inspect it and dispatch the replacement.

Return Shipping

• If your return shipping costs exceed £50, we recommend using a trackable service or obtaining shipping insurance. GBZ CBD Company cannot guarantee receipt of your return.

Return address -
Suite 431 16 City Business Centre Hyde Street Winchester Hampshire SO23 7TA